Airmec Essential Services is one of the UK’s longest established specialist air hygiene and water treatment solution providers. Operating on a national basis, we work with a range of clients in the high security, healthcare, local government, education and other sectors. No two days are the same.
Overview:
Reporting to the Service Delivery Manager you will be responsible for overseeing the Team Leaders and Technicians working throughout the country.
You will oversee and manage jobs, ensuring compliance, associated H&S support, resources, and
Technicians.
Responsibilities include:
• Management of Technicians to ensure service delivery and job completion delivery.
• Ensuring Technicians have relevant information, equipment, and resources to carry out
works.
• Site visits to check quality of jobs and/or H&S visits to investigate any issues.
• Checking paperwork is completed correctly and returned within specified timeframes.
• Check and authorise timesheets/expense claims.
• Point of contact for any site issues with Technicians.
• Ensure Technicians are reporting on job status and completion.
• Communicate with internal operations team as needed.
• H&S – ensuring any reports of incidents/accidents, adhering to RAMS, delivery, work safety
is logged and actioned.
• Van and equipment checks
• Ensure processes in line with company requirements.
• Overseeing of large jobs
Team management will include:
• Individual 121’s site assessments with Technicians
• Probation checks
• Highlighting any training needs with our Training Supervisor.
• Managing holiday/absence for the team, ensuring adequate cover at any time (via the
HR portal)
• Helping the SDM to resolve performance issues relating to the team
• Developing technicians skills and experience
• Return to work interviews
Experience/Attributes/Skills:
• Previous people management experience in a supervisory/team leader or similar position.
• Knowledge of working within Air hygiene/Water treatment or similar sector beneficial.
• Commercially aware
• Experience working in an H&S compliant industry.
• Strong organisational and process planning skills.
• Ability to monitor, suggest or improve processes for associated tech work.
• Practical, supportive approach.
• Versatile communication skills with ability to demonstrate a diplomatic and assertive
approach with both Technicians and Customers.
• Ability to support teams to work to deadlines.
• Excellent level of IT including Excel skills.
• You’ll have effective communication being skilful in utilising the best strategies to
communicate both positive and challenging messages.
• You will be forward looking and proactive, looking ahead to anticipate problems and develop
plans to overcome potential obstacles.
